Grievance Redressal
Authority members for grievance resolution
Authority Members
Contact any of the following authority members for grievance redressal and escalation.
| Details of Designation | Contact Person Name | Physical Address Location | Contact No. | Email-ID | Working Hours (Call) |
|---|---|---|---|---|---|
| Customer Care | 5-3-9 Rasthogi Nagar, Yellandu Road, NTR Circle, Khammam - 507002, Telangana | 9553508142 | support@paisapatam.com | 9:00 AM to 5:00 PM | |
| Head of Customer Care | 5-3-9 Rasthogi Nagar, Yellandu Road, NTR Circle, Khammam - 507002, Telangana | 9553508142 | support@paisapatam.com | 9:00 AM to 5:00 PM | |
| Compliance Officer | Thota Adhinarayana | 5-3-9 Rasthogi Nagar, Yellandu Road, NTR Circle, Khammam - 507002, Telangana | 9553508142 | support@paisapatam.com | 9:00 AM to 5:00 PM |
| CEO | 5-3-9 Rasthogi Nagar, Yellandu Road, NTR Circle, Khammam - 507002, Telangana | 9553508142 | support@paisapatam.com | 9:00 AM to 5:00 PM | |
| Principal Officer | Thota Adhinarayana | 5-3-9 Rasthogi Nagar, Yellandu Road, NTR Circle, Khammam - 507002, Telangana | 9553508142 | support@paisapatam.com | 9:00 AM to 5:00 PM |
📝 Grievance Redressal Policy
Complainants are encouraged to contact the concerned RA before filing a complaint to SEBI.
All grievances will be resolved within 21 working days from the date of receipt.
📎 Escalation Process
If unresolved within 21 working days:
Complaints may be escalated to SCORES Portal (SEBI Complaints Redress System): scores.sebi.gov.in
If unsatisfied with support or SCORES resolution:
Lodge your grievance with ODR Portal (Online Dispute Resolution): smartodr.in